At Goals365, your privacy is more than a legal obligation — it is our commitment to every Malaysian player. Find out exactly how we collect, use, and safeguard your personal information on our platform.
Six core principles that shape how Goals365 approaches the protection of every Malaysian player's personal data.
Goals365 only collects data that is strictly necessary to deliver our services. We do not gather irrelevant or excessive information from our Malaysian players.
All data on Goals365 is protected by 256-bit SSL encryption, advanced firewalls and intrusion detection systems. Passwords are stored in hashed form and cannot be read by anyone.
Every Goals365 member has the right to access, correct, delete, or export their personal data at any time via their account settings or by contacting our support team.
Goals365 never sells or rents your personal data to any third party for marketing purposes. Data is only shared with a limited set of service partners and is subject to strict confidentiality agreements.
We are always transparent about what data we collect, what it is used for, and how long it is kept. There are no hidden agendas at Goals365 — what you read here is what we practise.
The Goals365 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We review and update this policy regularly to ensure it remains aligned with current legislation.
This Privacy Policy explains how Goals365 ("we", "Platform", "Goals365") collects, uses, stores and protects your personal information when you use the goals365.my website and all related services.
Goals365 is committed to protecting the privacy of all Malaysian players using our platform. This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and forms part of the overall agreement between you and Goals365, together with Terms & Conditions us.
By registering or continuing to use the Goals365 platform, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal data as described herein.
Goals365 collects various categories of personal data depending on the nature of your interaction with our platform. The table below provides a detailed breakdown of the data we may collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, gender | Mandatory (KYC) |
| Contact Data | Malaysian phone number, email address | Mandatory |
| Financial Data | Bank account number, bank name, MYR transaction records | Mandatory (payment) |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Betting records, games played, active session time | Automatic |
| Communication Data | Live chat records, support emails, complaints | Where applicable |
Goals365 collects your personal data through the following channels:
Goals365 uses the personal data collected solely for legitimate and transparent purposes. The following outlines the primary purposes for which your data is used:
Goals365 does not sell, rent or trade your personal data to any third party for their own marketing purposes. However, we may share your data in the following limited circumstances:
All third parties receiving data from Goals365 are required to handle that information in accordance with data protection standards equivalent to or higher than those of Goals365.
Goals365 implements robust technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction or disclosure. Our key security measures include:
Goals365 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy or as required by Malaysian law. General retention period guidelines are as follows:
Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with Goals365's approved data disposal procedures.
As a Goals365 member and an individual protected under Malaysia's Personal Data Protection Act 2010, you have the following important rights regarding your personal data:
To submit any request relating to the rights above, please contact us at support@goals365.my, stating the type of request and your account details. Goals365 will process your request within 21 business days.
Goals365 uses cookies and similar tracking technologies to enhance the user experience on our platform. The types of cookies used include:
You can manage your cookie settings through your web browser at any time. Please note, however, that disabling certain cookies may affect the full functionality of the Goals365 platform.
Goals365 does not direct our services at individuals under the age of 18, and we do not knowingly collect personal data from children or minors. The Goals365 platform is strictly for adults.
If you believe someone under the age of 18 has registered an account on Goals365 or has provided us with their personal data, please contact us immediately at support@goals365.my. We will take prompt action to delete that data and close the account in question.
Goals365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or the services we offer. Members will be notified of any material amendments via their registered email or through in-platform notifications on Goals365.
The "Last Updated" date at the top of this page indicates when this Privacy Policy was last revised. We encourage you to review this page periodically. Your continued use of the Goals365 platform following any published amendments will be considered your acceptance of the updated Privacy Policy.
If you have any questions, concerns or complaints regarding how Goals365 handles your personal data, or if you wish to exercise any of your PDPA rights, please contact us through the following channels:
Goals365 will acknowledge receipt of your request within 3 business days and endeavour to resolve all requests within 21 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
Register a Goals365 account today and enjoy a sports betting and casino experience that is safe, transparent and fully compliant with Malaysian law. Your privacy is our priority.
Players must be 18 years of age or older. Bet responsibly.